Staff Notices

[Lanzer]

We are back!

Sorry for the outage! We had a bad database error that took down all avatar related functions. Currently working on a fix to make sure this doesn't happen again. sweatdrop

[V]

Ask the Staff

Hey Gaians!

Ask the Staff is live until 5:00PM PDT! Join us here! If you asked a question in the pre-event thread, please take a moment to check the first post for an answer before reposting your question.

See you there!

Did you miss Ask the Staff today? Get your questions in for the next ATS at our ATS pre-event thread!

[V]

Uh-oh, errors galore!

We're aware that various features across Gaia have been throwing errors for the past two hours - our developers have been flagged down and are on the case!


Our Billing team informs us that there's reports of direct purchases not granting today, such as when re-upping on GCash. If you've made a purchase today (or at any time) that doesn't grant what you've bought, please reach out to our Billing team so they can assist!

You can reach them by filing a Billing Ticket or via Live Chat!