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Posted: Mon Sep 23, 2013 4:09 pm
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GoldDiggingWhore Vice Captain
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Posted: Mon Sep 23, 2013 4:39 pm
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Posted: Mon Sep 23, 2013 4:59 pm
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Posted: Mon Sep 23, 2013 5:26 pm
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Posted: Tue Sep 24, 2013 4:44 am
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Posted: Tue Sep 24, 2013 6:29 am
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Posted: Tue Sep 24, 2013 5:47 pm
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Posted: Tue Sep 24, 2013 6:38 pm
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Posted: Tue Sep 24, 2013 6:47 pm
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Sagebomb Plans of attack are good they keep you on the right path and save redundancy at meetings. Random question, but do you have anything like cleaning instructions (ones which or more complex than "clean with soaping water" or other saftey instructions on laminated paper posted around the kitchen? If not, even if it seems stupid, it saves being asked over and over again, and means noone has a excuse when they take shortcuts and dont do the full job.
Yep. ^__^
Yes, we do. We have a laminated check list that is simple, but whenever we hire our employees they're hired under a 90 day probationary period where they are considered 'introductory' staff where they are training and we can terminate the employment at any time yadda yadda. ANYWAYS, we go through the cleaning list everyday for about three weeks with new people, and they are given a manual they are tested on after their first two weeks that has basic intro information.
Otherwise, it's state law to have informative posters around the kitchen. But stupid questions don't really happen in my kitchen, I don't know if that's my retentivity skills coming out in the training or not though lol. Either way, the check out system comes in handy since we implemented it about eight months ago. We changed the rule that no one is done until they've passed the check out list, and that helped out a lot with 'okay schedule says I'm out, bai." With that, we let the most able person who worked a station before the current person train them a bit, so that gives seniority and respect in the kitchen, and with THAT if someone isn't doing their job right, no one gets to leave. So, everyone kind of checks everyone else. There's an open door policy at PMia, so even if I do something wrong I want them to correct me.
But everything in the kitchen is divided into stations and each station has it's specific jobs so no one steps over one another or anything like that.
We have section one of the store:
1. Dish pit: Washing dishes, maintaining back yard, keeping up with in store dishes, busing tables. 2. Docking station: Dough prep/counts, sauce prep/counts, cheese prep/counts, cleaning list in down time. Sets up orders. Docking, saucing, cheesing. Overees dishwashers. 3. Topping Station: Vegetable prep/counts, meat prep/counts, cooking of meats & wings and stuff, ticket reading, ticket transfer, oversees docker.
Then section two:
1. Sub/Salad Station: Works pasta station and salad station, relocating tickets to other stations. 2. EXPO: This is my station! :D Overseeing tickets, counter, and other stations. Brain of the kitchen, organizes to go orders, active management, phone orders, kitchen damage control, floater. 3. Counter: My uncle's station! :3 Schmoozing full time, phone orders, busing tables, CSR basically.
...sorry that was so long. sweatdrop
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Posted: Tue Sep 24, 2013 6:48 pm
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xxXSleepy_NinjaXxx Citrus Novii xxXSleepy_NinjaXxx x.x I wouldn't be able to do the things you do. It's okay I would never be able to do college so we're even! Eh, I wouldn't be able to do it either. That's why I went to art school. xP Art school has it's own difficulties. Several of my friends are art majors (you included) and it's not all fun and games.
I dunno how you can sit in front of a computer for eternities doing lines and stuff.
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Posted: Tue Sep 24, 2013 7:04 pm
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Posted: Tue Sep 24, 2013 7:08 pm
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gdapw Citrus Novii ...sorry that was so long. sweatdrop No worries XD. And sounds good. Systems are a great thing, even if they suck sometimes they keep things consistant. And in business, consistancy is a powerful tool. ACCOUNT SWITCH.
Yeah, we've worked hard to get those systems ironed out. A lot of them are new, since our first year we were really more focused on fixing the food and the menu which was...icky lol. I could tell horror stories of what my old boss had us do.
But, half of the battle is believing in the systems. 3nodding
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Posted: Tue Sep 24, 2013 7:23 pm
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Posted: Tue Sep 24, 2013 7:28 pm
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